Frequently Asked Questions

Detailed below are some common questions often asked when considering your purchase of a new gas fire.

Whether your query is in relation to our flueless 6000 & 5000 100% efficient range of fires or conventional chimney range of fires we have all the answers you will need.

If you cannot find the information that you are after, then please call our dedicated sales team on 01202 588638 where they will be able to answer any query you may have.

  • Q. Are they safe?
  • Q. Can I have a flueless gas stove?
  • Q. Are they safe?
  • Q. Can I have a 100% efficient gas fire?
  • Q. Eco friendly reducing the Greenhouse Effect
  • Q. How do I decide which fire will heat my room sufficiently?
  • Q. How does this work?
  • Q. How long does the catalytic converter last?
  • Q. What about condensation?
  • Q. What about installation and servicing?
  • Q. What ventilation is required?
  • Q. Are they safe?
  • Q. Can I have a glass fronted ultra efficient flued gas fire?
  • Q. How do I decide which fire will heat my room sufficiently?
  • Q. How does this work?
  • Q. What about installation or servicing?
  • Q. Are the fires easy to light and operate?
  • Q. Do the appliances require an electrical supply?
  • Q. How do I decide which fire will heat my room sufficiently?
  • Q. What are the running costs of these appliances?
  • Q. What is an oxygen depletion sensor and a flame supervision device?
  • Q. What safety features are incorporated into the appliances?
  • Q. What ventillation is required?
  • Q. Are the fires easy to light and operate?
  • Q. Do the appliances require an electrical supply?
  • Q. How do I decide which fire will heat my room sufficiently?
  • Q. What are the running costs of these appliances?
  • Q. What is an oxygen depletion sensor and a flame supervision device?
  • Q. What safety features are incorporated into the appliances?
  • Q. What ventillation is required?
  • Q. Are the fires easy to operate?
  • Q. Can the flame effect be used independently of heat?
  • Q. What are the running costs of these appliances?
  • Q. What safety features are on the appliance?
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